Health Advocacy

Health care is complex. HealthFitness helps your employees with advocacy services, provided telephonically by highly qualified associates and available 24 hours a day, 7 days a week. Our services bring you an integrated solution to answer questions—a single point of contact to help employees navigate and enjoy all their benefits through:

Member advocacy

We offer an interactive problem-solving approach and personalized assistance, removing barriers to health and well-being and helping your people navigate health and benefit systems. Our advocates act as the participant’s liaison, making the calls, doing the research, finding the answers and straightening out the processes to help them access benefits and make the most of their available resources.

Clinical advocacy

Our registered nurses provide clinical decision support to members and their families, offering immediate answers to questions about everyday health issues and offering professional advice about treatment options–before early symptoms become serious medical events.