We are confident in the strength of our health management programs. We voluntarily invest in independent, nationally recognized evaluations to ensure that we meet rigorous standards for service and program quality.
Our lifestyle management programs and services have earned Wellness & Health Promotion Accreditation from the National Committee for Quality Assurance (NCQA), a private, non-profit organization dedicated to improving health care quality. This accreditation comprehensively evaluates key areas of wellness programs and health promotion using an evidence-based set of requirements to distinguish quality services.
HealthFitness also holds NCQA Patient and Practitioner Oriented Disease Management Accreditation for the following condition management programs: asthma, back and neck pain, behavioral health, coronary artery disease, diabetes, heart failure, and hypertension. This accreditation signifies our dedication to giving participants and practitioners the support and education necessary to facilitate good outcomes and good care.
In addition to our NCQA accreditations, HealthFitness has been awarded Health Call Center Full Accreditation for our 24/7 nurse line from URAC—an independent, non-profit accrediting organization that establishes quality standards for the health care industry.
URAC Health Call Center standards assure that clinical triage and health information services are performed by registered nurses in a manner that is timely, confidential and includes medically appropriate care and treatment advice.